FAQ
Created on 2024.11.26
What certifications and warranties do your batteries have?
Our batteries are ISO9001 certified, comply with international safety standards like CE and UL, and have passed rigorous quality tests. All batteries come with a warranty period that varies by type.
A: Do you provide technical support and after-sales service?
Yes, we offer installation guidance, usage training, and a professional after-sales team.
A: Yes, we can provide customized battery solutions.
Yes, we offer customized solutions based on your specific needs.
Yes, you can have a sample order.
Yes, we welcome sample orders to test and check quality. Customization is available.
A: 什么支付方式被接受？
- 100% payment before shipment (mass order: 30% deposit before sending).
Payment methods: TT, Western Union, Alipay, etc.
The lead time is the time it takes to complete a task or project.
Normally 3-7 days for samples order. and 1-3 weeks for mass order normally depend on order quantity or complexity.
Where can I get the price?
We usually provide quotations within 24 hours of receiving your inquiry. If you require urgent pricing, please call us or mention it in your email so that we can prioritize your inquiry.
Contact
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