FAQ
创建于2024.11.26
Q: What certifications and warranties do your batteries have?
A: Our batteries are ISO9001 certified, comply with international safety standards like CE and UL, and have passed rigorous quality tests. All batteries come with a warranty period that varies by type.
Q: Do you provide technical support and after-sales service?
A: Yes, we offer installation guidance, usage training, and a professional after-sales team.
Q: Can you provide customized battery solutions?
A: Yes, we offer customized solutions based on your specific needs.
Q: Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Customized is available.
Q: What payment methods are accepted?
—100% payment before shipment (mass order: 30% deposit before sending).
—Payment methods: TT, Western Union, Alipay, etc.
Q: What about the lead time?
A: Normally 3-7 days for samples order. and 1-3 weeks for mass order normally depend on order quantity or complexity.
Q: Where can I get the price?
A: We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we’ll regard your inquiry priority.
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